General Terms and Conditions – Last Updated 10/21/2013
OFFER TERMS: By
placing your order today you'll be shipped a supply of Ultra Green
Coffee Diet and will be charged $7.95 S&H and $79.95. If you feel Ultra Green Coffee Deit is not for you, simply contact our customer service team at email@example.com. We offer a 30 day money back guarantee on all orders so if you are not 100% satisfied with your purchase simply return your unused product for a complete refund.
CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING ANY PRODUCT THROUGH THIS WEBSITE ATTENTION:
This is a legal agreement (the "Agreement") between You, the individual, company or organization ("you", "your", "The Customer" or "Customer") and Florida Nutra LLC ("we", "our", "The Company" or "Company"). By ordering, accessing, using or purchasing any product ("Product") through this website or related websites (collectively the "Website"), you are agreeing to be bound by, and are becoming a party to, this Agreement. We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or purchase of the Product.
To contact The Company with billing, fulfillment or any other inquiry associated with The Company products, please email The Company at:firstname.lastname@example.org - Open Monday - Friday 8am to 5pm MST.
We are no longer offering the auto ship program. If you are interested in receiving monthly auto shipments please call our customer service department at email@example.com
Discounts: from time to time the company may run special promotions and can at its sole discretion reduce the price of your offer during any periods without notice.
REFUNDS, RETURNS AND CANCELLATIONS
Full Refund and Return Policy Click Here
We will gladly accept returns and issue full refunds (less shipping and handling), no questions asked - for returns received within 30 days of the order date where no promotion was redeemed (i.e., Rebate or Trial Promotions). For regular offers where the full product price is paid (not including Promotional Discounts, Rebate Promotions or Trial Promotions), simply contact a Customer Service Representative to receive return instructions. If you purchased a product through redeeming a Promotional Offer (Rebate Promotions or Trial Promotions), and you wish to return the product, we will gladly exchange your item for another of equal or lesser value or issue you a Merchandise Credit which can be used at our main store for the full value of your purchase price for use at your leisure. Our main store is located at . All customers shall be responsible for shipping and handling fees.
Please note that we cannot process packages marked "Return to Sender" or "Refused". All returned packages require a Return Merchandise Authorization (RMA) number to ensure accurate processing of your return to your account. RMA numbers can be obtained by calling our Customer Support Team.
Returned Products must be sent to the following address:
Florida Nutra LLC
1451 W Cypress Creek Road #300
Ft. Lauderdale, 33309
We are not responsible for lost, stolen or damaged items. We recommend all returned items to be sent using some type of third party delivery confirmation system to ensure proper delivery. All returns received within 14 days of the issuance of the RMA number will receive a full refund. Any return received after the RMA number has expired must provide documentation showing the return shipment was shipped during the RMA period.
If you have received an order that was damaged, please contact a Customer Service Representative for a Return Authorization Number, and an immediate replacement will be sent out at no additional charge, once your returned item is received.
Please Note: We are no longer offering the 14 day trial promotion.
If for any reason during the Trial period (defined in the offer) of your Trial Promotion, you are dissatisfied with your Product, you will need to call our Customer Support and request either an extension of your trial period, or a cancellation of the service. If you wish to keep the 30-Day supply you received, you may choose to pay for that month only and cancel your autoship program. If you are not interested in continuing to use the product for the rest of the month, you will need to request a Return Merchandise Authorization (RMA) number and return your product (opened or unopened) within 30 days of the initial trial date to prevent being charged for the full 30-Day supply you received to try. Shipping and processing fees are non-refundable. All sales after the initial 30 Day period expires are final. Autoship cancellations may be processed at any time and require contact with a Customer Service Representative to verify the account holder request. Cancellation of anAutoship request will take effect immediately and any/all future shipments will cease. It will be required to re-order if you would like to re- enroll at a later time.
If you wish to return your merchandise for an exchange credit (Merchandise Credit), and you receive an RMA Number; your rebate will be cancelled and voided. Shipping, handling and processing fees are non-refundable.
The Site and The Company Products are available only to individuals that are at least eighteen (18) years of age and that can enter into legally binding contracts under applicable law. Promotional offers are limited to one household.